FAQs
FAQs
Are Oxygen Ark hyperbaric chambers easy to install and operate?
Oxygen Ark products are super easy to install and operate, we have CCU (central control unit) which combines oxygen concentrator, air compressor and a control panel. All you need to do is twist linkage tube onto chamber, set time on control panel and you are ready to go!
Do you ship internationally?
We offer door-to-door shipment services through both air and sea transportation. Our shipments can reach various destinations, including North America, Japan, South Korea, Australia and New Zealand, Europe, ASEAN countries, Mideast and India.
Who will bear shipment costs?
Our price is based on ex-workshop, freight not included. The buyer is responsible for bearing the freight.
Is there a warranty for the product?
Our products come with one year or 2500 working hours warranty valid from the date of delivery.
During the warranty period, any faulty materials and / or workmanship on the equipment under correct operation, new necessary components or products will be offered for free.
What is the return policy?
We accept returns on all sales within 30 days of purchase. Return shipping is covered by client.
Can I use your product at home by myself without therapist or doctor?
Yes, our hyperbaric chamber is safe and could be used on solo base. It features pressure lower than 2.0 ATA, which is well within safe limits. Additionally, it is widely used by gym users, families, and individuals across the world with no reported safety issues.
However, it is important to note that if you have severe medical conditions, we recommend that you try hyperbaric oxygen therapy (HBOT) in a hospital under the supervision of trained therapists or doctors.
Is your product safe, what certificates for your products?
We applied the toughest safety standards in our industry.
Our hyperbaric chamber products are environmentally friendly and free of hazardous materials. We hold REACH, ROHs, and CE certificates for our chambers, electric circuits, and electric parts.
FDA notification process is undergoing.
May I become a dealer of Oxygen Ark
Most welcome, you may talk to our sales executives for dealership arrangement.
Could your company do OEM / ODM?
Most welcome, We pride ourselves on our exceptional OEM and ODM services, as we possess a complete range of capabilities that include design, manufacturing, and quality control. Please talk to our sales team for detailed arrangement.
